Archive for the ‘Marketing & Strategic Planning’ Category

Make the News: Help a Reporter Out

Friday, May 15th, 2009

Do you ever read an article and wonder how the attorneys or other people quoted in it get found by the reporters?  Are they friends with the reporter?  Are they on some special database of experts?  Maybe, but more likely they have responded to a reporter query from “Help A Reporter Out” (HARO), or another free query list. 

When you sign up for HARO: http://helpareporter.com/  (and there is no reason that you should not sign up for HARO), you’ll get 3 emails a day with 20 or so queries from reporters on all sorts of subjects.  If one applies to you (or a client of yours, who might want to be in a story), you respond to the reporter;  if the querying reporter decides to use you, you’ll be contacted.   Be sure to respond on-topic, and tell the reporter why you are the perfect person for their story.

Another free, but smaller, service is ReportersSource: http://www.reporterssource.com/

If you are on Twitter, you can follow these people for late-breaking and urgent requests for sources:

@skydiver (HARO) (www.twitter.com/skydiver

@ReportersSource (www.twitter.com/ReportersSource)

@ProfNet (www.twitter.com/ProfNet)

@SCGLPRNetwork (Sun Communications Group Legal PR Network) (www.twitter.com/SCGLPRNetwork

As Peter Shankman, the founder of HARO says, “Get sourced, get quoted, get famous!”

Special thanks for this blog post go out to Jared D. Correia, Esq., Law Practice Management Advisor, and to the Massachusetts Bar Association’s EJournal email newsletter, a publication of their Law Office Management Assistance Program (LOMAP) as well as to  author/ attorney Leanna Hamill.

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Ulanoff Prediction: Death of the Free Web

Friday, May 15th, 2009

You may recognize the name:  Lance Ulanoff.  He is Editor in Chief and VP of Content for PC Magazine Network, and has over 20 years journalism experience, the last 16 of which he has spent in the computer technology publishing industry.   If you have a moment, read his thought-provoking article “Is the Free Web About to Expire?” which appears in the May 13, 2009 issue of  PCMag.com.  If you’re going to cast your line into the web waters, this article will either give you pause, or increase your sense of urgency, or both.

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Our New President Is Creating Work for Some Attorneys

Friday, February 13th, 2009

Labor law has been relatively quiet for many years.  Many lawyers saw the handwriting on the wall as labor unions started to wane in strength and influence.  Many switched over to employment law, seeing it as the next looming area ahead.  And they were not wrong.  No siree.  But with the signing of three new Pro-Labor Executive Orders, Labor Law may be making a rapid comeback as well.

Congratulations to Philadelphia-based Fox Rothschild, LLP  for getting the first Client Alert in my hands regarding the Executive Orders President Obama signed into law on January 30, 2009.  Although they apply to federal contractors, they are sure to generate a fair amount of work, as the practicality and cost of implementation, and the results,  conflict unintentionally with the intent to level the playing field for labor organization and the easier implementation of the intent of the NLRA mandates.  As Fox Rothchild points out in the alert, these new Orders go far beyond the current NLRA requirements.

Are you keeping a close eye on Washington?  I’m not talking about politics here, not really.  What I’m referring to are the chances that you will see some serious change initiatives designed to impact various industries, and all in relatively short order.  Some will make it through intact.  Some will languish and die.  And some will be very different when finally signed than originally conceptualized.  One thing is for sure, all of the change, and even the attempted change, will create opportunity for those of you who are watching, preparing, and able to swim fast enough to catch the new wave of work and surf in on it.  So get your antenna up and look for opportunities.

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Client Business Development — A New Marketplace

Wednesday, November 28th, 2007

Just at a time when firms are fiercely competing for highly desirable business clients, comes a whole new realm offering additional business development opportunities. Will you be on the radar screen for these prospects?

Who are the mysterious new prospects to whom I refer? I’m talking about those who increasingly participate in a rapidly expanding online virtual reality world. Participants in virtual reality design a unique online persona, called an Avatar, which becomes the online resident of the virtual world.

Second Life is probably the best known virtual world. It is a 3D online digital world imagined and created by its residents. In Second Life, through interactive computer simulation, participants act through their Avatars and can see, hear and work with simulated objects in a computer-generated environment.

Second Life boasts over 9 million participants from around the globe. Participants are governed by the Terms of Service for this virtual world, which specifically allow Second Life users to retain all intellectual property rights in the digital content they create or own in Second Life. While Second Life is a virtual world, participants conduct transactions in this space cumulatively involving more than $1 million per day. That’s a lot of virtual bucks.

In a very interesting article in Findlaw, Eric Sinrod, a partner in the San Francisco office of Duane Morris LLP, discusses a real-world complaint which has been filed, and arises out of a dispute regarding behavior conducted in the virtual reality.

Interested in hanging out your law firm shingle in virtual terra firma? You can find a review of the various virtual worlds available, make your pick, and then establish your Avatar. Who knows, it may actually lead to real-world clients.

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Lessons for Managing Partners

Tuesday, November 20th, 2007

How does a managing partner learn to be a great managing partner? How does he or she even know what makes a managing partner good at what they do? Is there a road map or book of directions to follow? Most importantly, where do you find inspiration to up your game?

If you are a managing partner of a large firm of 50, 75, or 100 or more lawyers, there are a couple of annual conferences you can attend to find out. These conferences are hosted by well-known international and national consulting firms. The quality of any one of these conferences is consistently high. The cost is exceptionally high. But where the future success of the firm is concerned, the price is no meaningful obstacle.

The only problem is that the solutions presented at these conferences may not be useful for your firm if it is not “BigFirm.” Such was the sage advice of Michael W. King, Esquire, the long-term managing partner of Stock and Leader in York, PA. Following his attendance at the inaugural What You Didn’t Learn in Law School Conference, he wrote, “My administrator and I enjoyed and learned from the conference. It was particularly helpful to be surrounded by other firms of roughly our size. Many of the programs I’ve attended are dominated by the 100+ lawyer firms, and while the issues are the same, the solutions are usually not.

There’s an old saying that success is one part perspiration, and one part inspiration. Where does a managing partner go to find that inspiration? Following her attendance at the inaugural What You Didn’t Learn in Law School Conference, Joni Berner, Esquire, the managing partner of Berner & Klaw in Philadelphia, PA, wrote, “I started writing this email in my head when I was driving home Saturday afternoon. The conference was fabulous. The content was interesting, well-paced, organized and informative. More than that, however, something about the process set loose my imagination about the present and future course of my firm, and I am exhilarated. I finally feel like I know what I’m supposed to be doing — and, it’s not just stamping out today’s fire or announcing great ideas ‘we should do’ with little or no follow up.

I founded the Managing Partner Development Institute to provide educational and other resources to managing partners of small and mid-sized firms. Tailored solutions to meet the unique needs of the silent majority of firms which have been ignored for too long. Our second conference is fast approaching. It will be held at the Pittsburgh Marriott City Center on January 11th and 12th. If you’re from a small or mid-size firm, don’t miss it! My partners and I promise that it will provide an invaluable road map to success in your role as managing partner, and for your firm, all with a heavy dose of inspiration.

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Our Love – Hate Relationship with Email

Thursday, August 23rd, 2007

Not since the fax machine has anything had such an impact on law firm operations as email has. Yet, despite the ubiquitous role of email at law firms, it is not a perfect relationship by any means. Email is an imperfect medium at best, and is prone to creating problems if not handled carefully. In fact, just about as soon as there was email, people were getting fired for using it incorrectly. In an article entitled “Our Love / Hate Relationship with Email,” which was recently posted to the web site of Freedman Consulting, the author explores the pros and cons on this medium, and offers a solid tip on where to find email etiquette training.

All attorneys and staff should read this article.

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Learning How: Breaking the Ice

Wednesday, August 8th, 2007

Do you consider yourself shy? Do you fade into the background in a crowded room? Do you experience a brain freeze similar to a deer in the headlights when called upon to make small talk one on one? In an article entitled “Breaking the Ice” which was recently posted to the web site of Freedman Consulting, the author makes a startling revelation about her personal struggles in this area, and offers some suggestions.

The author has also ordered a number of relatively inexpensive books which may prove helpful:

How to Talk to Anyone: 92 Little Tricks for Big Success In Relationships

The Art of Mingling: Proven Techniques for Mastering Any Room

Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

The Pocket Guide to Making Successful Small Talk: How to Talk to Anyone Anytime Anywhere About Anything

Fine Art of Small Talk, The How to Start a Conversation, Keep It Going, Build Networking Skills — and Leave a Positive Impression!

Since publishing the article, the author has received many emails from readers with other solid tips. She expects to write another article including them and tips from the above-listed books in the future.

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Asking for Referrals

Friday, July 13th, 2007

Every successful rainmaker knows how to ask for referrals. Do you? If not, don’t feel bad, because a lot of attorneys are reluctant to do so, fearing it will make them appear too aggressive. But there are ways to do it which are low key yet amazingly effective.

In a recent article entitled “The Art of Asking for Referrals“, Mark Powers, President of Atticus, walks the reader through a variety of scripts which will work wonderfully.

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Reinforcing Basic Marketing Concepts

Monday, June 18th, 2007

I had the pleasure of attending a seminar entitled “Build a Practice from Referrals!!” which was presented by the Delaware Valley Law Firm Marketing Group at the offices of Dilworth Paxson in Philadelphia. I spend a great deal of time assisting law firms with marketing issues, both through the Pennsylvania Bar Association and privately. And I have amassed considerable marketing resources as well. So I was not surprised that there were no epiphanies for me. It was helpful to be reminded of concepts I know so well, and sometimes regard as so fundamental I often fail to emphasize them. Eight stood out clearly as basics we should never forget. You can read about them in an article entitled “Reinforcing Basic Marketing Concepts” which was recently posted to the web site of Freedman Consulting, Inc.

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Where Do Managing Partners Go to Learn How to Manage?

Sunday, February 11th, 2007

If you’re managing partner, or future managing partner of a large law firm, there are a number of educational opportunities to assist you in defining your role and gaining the necessary expertise to fill it capably. But resources for small and mid-size firms has been sorely lacking. Until now.

Four widely respected regional law firm consultants have announced the formation of the Managing Partner Development Institute, LLC. With experience in every aspect of law practice management, the group will provide a broad range of strategic and tactical guidance to current and prospective managing partners of small to mid-size law firms throughout Pennsylvania, New Jersey, Delaware and Maryland.

According to founding partner Ellen Freedman, CLM, theirs is a significantly underserved niche. “While there are a number of institutes, programs and other resources for the largest law firms, very few of them address the unique needs of firms with between two and 50+ lawyers. That’s where we will focus our efforts.”

Joining Ms. Freedman, who is Law Practice Management Coordinator of the Pennsylvania Bar Association and president of Freedman Consulting, are: Mary Beth Pratt of MBPrattConsulting, a former law firm marketing director who consults with small and mid-size firms and also teaches a course on law practice management at Temple University’s Beasley School of Law; Daniel J. Siegel, an attorney and founder of Integrated Technology Services, LLC, a consulting firm that assists law firms with all aspects of legal technology and practice management; David Sorin, an attorney, author and president of Management Mpowerment Associates, a strategic planning, entrepreneurial and leadership development firm.

Ms. Freedman conceived the concept and organized the group in response to conversations with many law firm managing partners who lamented the lack of resources available to them run their firms – while at the same time serving clients and developing new business.

“There’s a real level of frustration on the part of these very capable and busy lawyers who, after all their education and experience, still find themselves struggling to master the many disciplines required to lead their firms,” Ms. Freedman commented in a recent interview. “It’s amazing what they don’t teach in law school.”

Others agree, including Alan Feldman, immediate past chancellor of the Philadelphia Bar Association and managing partner of the Philadelphia law firm of Feldman, Shepherd, Wohlgelernter, Tanner & Weinstock. “It’s an open secret within the profession that running a firm really well requires help, and I’m very pleased Ellen and her partners have stepped into the breach. I have the highest regard for Ellen, and feel confident that the Institute will be a valuable resource.”

The Managing Partner Development Institute will hold its first conference June 1 and 2, 2007, at the Normandy Farm Hotel & Conference Center in Blue Bell, Pa. It is expected to draw current and future managing partners from Pennsylvania, New Jersey, Delaware and Maryland, as well as administrators and executive directors from small and mid-size firms. In addition to programs, the Institute will provide on-going resources to attendees.

What You Didn’t Learn In Law School!!!

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